
What Are ITIL Courses?
What Are ITIL Courses?
ITIL stands for Information Technology Infrastructure Library. It is a registered trademark of the United Kingdom’s Office of Government Commerce (OGC). It is a system of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations. It has been drawn from both public and private sectors internationally and explains how resources typical for the IT sphere should be used to deliver business value.
This approach to IT service management originated in the 1980’s as a collection of books, covering specific areas within IT Service Management. The number of v1 books …